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Please don't buy & install additional security software without getting a professional opinion; we see people waste money on nonsense security suites all the time.  In fact, we've written a page on internet security that you should read first.


There's really no such thing as a "family computer".  Each user in the family really needs their own computer.  Young children can share a computer, if each has their own login.


We do not recommend letting children use an adult's computer unless they are under direct supervision.  In particular, a computer which is used for business should NEVER be accessed by a child.


Browse the internet all you like; it's the richest source of information on the planet.  But if you are asked to DOWNLOAD & INSTALL SOFTWARE, BE EXTREMELY SKEPTICAL.  If you're in doubt whether a particular download is safe, email us before downloading it.


Any new retail computer you buy MUST BE PROFESSIONALLY CLEANED, UPDATED, AND PROTECTED if you want to have a great computing experience.  Every retail channel PC you buy will come loaded with crapola that must be removed.


The most common problem we see nowadays, after spyware, are computers that are CHOKING BECAUSE THEY ARE OVERLOADED WITH NONSENSE PROCESSES.   When the computer is choking, reliability become threatened; the hard drive is being written to constantly, and will eventually corrupt files.  Corrupt files are time-consuming to fix, and can require a data recovery and a windows reload.  A clean PC is a healthy PC, and a healthy PC means a happier client!
"The single best way to protect your computer is to not download crap.  No "security suite" in the world can protect a user who downloads crap."